Shipping Policy

Last Updated: 18/03/26

Thank you for shopping with We Protein. We strive to deliver your orders quickly and safely so you can stay focused on your fitness journey.

1. Shipping Coverage
We currently ship orders across India. All orders placed on weprotein.in are processed and delivered through trusted courier partners to ensure safe and timely delivery.
2. Shipping Charges

• Free Shipping: We offer free shipping across India on all orders unless otherwise stated.

• Any additional charges (if applicable for remote locations or special services) will be displayed at checkout.

3. Order Processing Time

• Orders are typically processed within 24–48 hours after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Once your order is processed and shipped, you will receive a shipping confirmation email or SMS with tracking details.
4. Estimated Delivery Time
Delivery times may vary depending on your location:

• Metro Cities: 2–4 business days

• Tier 2 & Tier 3 Cities: 3–6 business days

• Remote Areas: 5–8 business days

Please note that delivery timelines may be affected by unforeseen circumstances such as weather conditions, courier delays, or regional restrictions.
5. Order Tracking
After your order is dispatched, you will receive a tracking link via email or SMS.
You can use this link to monitor your shipment status in real time.
6. Shipping Delays
While we work with reliable courier partners, occasional delays may occur due to:

• High order volumes

• Courier service disruptions

• Natural events or logistical issues

If your order is significantly delayed, please contact our support team for assistance.
7. Incorrect Address
Please ensure that the shipping address and contact details are correct at checkout.

• We Protein is not responsible for delays or delivery failures due to incorrect or incomplete addresses.

• If you notice an error, contact us immediately before the order is shipped.

8. Damaged or Tampered Packages
If your package appears damaged or tampered with at the time of delivery, please:

1. Do not accept the parcel, and

2. Contact our support team immediately with photos or videos.

We will investigate the issue and arrange a replacement if necessary.
9. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
We Protein Customer Support
Email: contact@weprotein.in
Website: weprotein.in