Terms & Conditions

Welcome to We Protein. These Terms and Conditions (“Terms”) govern your access to and use of our website weprotein.in, and your purchase of products from us.
By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our site or services.

1. Company Information

We Protein
Website: weprotein.in
Email: contact@weprotein.in

2. Eligibility

By using our website or purchasing our products, you confirm that:

• You are at least 18 years of age.

• You have the legal capacity to enter into a binding contract under the laws of India.

• You are using our website for personal, non-commercial purposes only.
   

3. Product Information

We Protein sells dietary supplements, including protein powders and related products.
We strive to provide accurate product descriptions, pricing, and availability. However, we do not warrant that:

• Product descriptions are error-free or complete.

• The product you receive will be identical to the images shown online (as packaging may change).

All products should be used as directed on the label. Results may vary depending on individual health and nutrition.

4. Health Disclaimer

Our products are dietary supplements and not medicines.
They are not intended to diagnose, treat, cure, or prevent any disease.
Always consult a qualified healthcare professional before using any supplement, especially if you are pregnant, nursing, taking medication, or have any medical condition.
We Protein, shall not be responsible for any adverse effects resulting from the misuse or overuse of our products.

5. Orders and Payments
 

• By placing an order, you agree to pay the price listed, including applicable taxes and shipping charges.

• All prices are in Indian Rupees (INR).

• Payments can be made via secure payment gateways integrated on our website.

• We reserve the right to cancel or refuse any order for reasons including suspected fraud, pricing errors, or stock unavailability.

• You will receive an email confirmation after placing an order.
   

6. Shipping and Delivery
 

• Orders are processed within 7 business days after payment confirmation.

• Delivery times vary by location; standard delivery takes 6 - 7 business days.

• Delays may occur due to unforeseen circumstances (e.g., courier delays, public holidays).

• We are not responsible for delays caused by third-party logistics providers.
   

7. Returns, Replacements, and Refunds

We Protein follows a fair return and refund policy:

• Returns or replacements are accepted only if the product is damaged, defective, or incorrect upon delivery.

• Requests must be made within 7 days of receiving the order by contacting us at contact@weprotein.in with proof (photo/video).

• The product must be unused, sealed, and in its original packaging.

• Refunds will be processed to your original payment method within 7–10 business days after inspection.

• Opened or used products cannot be returned due to hygiene and safety concerns.
   

8. Intellectual Property

All content on our website — including text, images, product descriptions, logos, and design — is the property of We Protein and protected under the Copyright Act, 1957, and other applicable Indian laws.
You may not reproduce, modify, distribute, or use our content for commercial purposes without prior written consent.

9. User Conduct

You agree not to:

• Use our website for unlawful or harmful purposes.

• Upload viruses, spam, or malicious code.

• Interfere with website functionality or security.

• Provide false or misleading information during checkout or registration.

We reserve the right to suspend or terminate your access if you violate these Terms.

10. Limitation of Liability

To the maximum extent permitted by law:

• We Protein is not liable for any indirect, incidental, or consequential damages arising from your use of our products or website.

• Our total liability for any claim shall not exceed the amount paid by you for the product in question.
   

11. Indemnification

You agree to indemnify and hold harmless We Protein, its affiliates, employees, and partners from any claims, damages, losses, or expenses arising from your use of our website, violation of these Terms, or infringement of any third-party rights.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy
By using our website, you consent to the collection and use of your data as described there.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of India.

14. Changes to These Terms

We may modify these Terms at any time without prior notice.
The updated version will be posted on our website with the revised date.
Continued use of the site after updates constitutes your acceptance of the new Terms.

15. Contact Us

For any questions, concerns, or complaints regarding these Terms,
#please contact:
We Protein
Email: contact@weprotein.in
Website: weprotein.in